Time is precious. That's why we have a simple set-up process:
Our 3-Step Process
With Ten5, managers and fleet dispatchers will communicate with drivers through organized, documented conversations. Create the manager profiles first and activate them on Ten5.
Now add drivers so we can assign them to managers/dispatchers.
Groups link drivers with their dispatchers. We suggest you assign drivers to the dispatcher they will be communicating with regularly.
Done. Now start connecting!
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Creating Groups
Setting up driver Groups is important. If Groups aren't set up, managers won't be able to receive any messages. The purpose of groups is to link a fleet manager or dispatcher with all drivers they are assigned in daily fleet operations. Create a ...
Phase 1: Set goals & objectives
To help set goals for pilots we start with driver and dispatcher surveys which establish a baseline level of satisfaction with current communications. How we accomplish this 1. Driver Baseline Sentiment Survey Drivers are asked to rank their current ...
Creating Driver Accounts
Here is your guide to setting up a fleet in Ten5 and onboarding new drivers. Once you have added a driver we will send them a welcome email with their username and password, allowing them to start using Ten5. You can add one driver at a time, or you ...
Creating Manager Accounts
As a fleet admin, you'll need to add your managers to the Ten5 app. Once they're in the system, Ten5 will send a welcome email to the manager with a temporary password. You can add one account at a time, or you can create accounts with a pre-made ...
Phase 2: Timeline of the pilot
Our pilots are designed to span 45 days. During the first 15 days, we'll help with pre-implementation, implementation, and training. During the remaining 30 days, Ten5 will be up and running, and we'll support you with monitoring adoption and ...