Thank you for your interest in starting a pilot of Ten5. Together, we hope to revolutionize the way you communicate with your drivers.
This pilot will give you full access to all the current features in Ten5, including individual, broadcast and Interactive Voice Experience (IVEX) messages. We're committed to giving you the best pilot experience possible. Our goal in the pilot is to show how using Ten5 to communicate with drivers can change culture in your company and improve both productivity and morale across the entire fleet.
Where to start?
If you haven’t filled out our pilot form, please click here (
ten5connect.com/pilot). A pilot coordinator will be in touch with you to schedule a kickoff meeting and begin our STAIR process:
- Set Goals & Objectives – we’ll help you work through and document the goals of the project. This includes providing you with sample baseline surveys to measure driver satisfaction with current communications methods.
- Timeline of the Pilot – we recommend a 45-day pilot where the first 15 days are working with you to understand your goals and deploy the application and back office to your teams. Days 16-45 are using the product with your teams.
- Assess and Identify Pilot Members – we’ll help you set the criteria for selecting the testers of the pilot and provisioning them for success and working with your internal champion.
- Instruction & Onboarding – drivers and dispatchers will get the information they need to use the application successfully, including job aids.
- Results & Feedback - we’ll provide you with the survey tools to gather feedback from users.
Ready to get started now?
Great! You should have already received a welcome email if you filled out the pilot form (
ten5connect.com/pilot).
Ten5 is easy to learn for both drivers and the back office – it takes minutes, not days or months. We’re here to walk you through the process, but if you want to get started now, take a deeper look at:
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