When creating an IVEX, you can either record an audio message in the Ten5 app, or upload a file from your computer. This file might be an audio message or a video that you'd like the driver to see. Learn using these interactive guides below:
Creating & Recording an IVEX
1. Navigate to the IVEX page
2. Click on Add
3. Give your new IVEX a title
4. Enter which day you'd like the message to be sent out
The message is sent out this many days after the driver was first onboarded/added to Ten5.
5. Enter the description of the IVEX (min. 20 characters required)
6. Type the time of day you'd like the IVEX to be sent out
7. Select Record audio
8. Click on Record
9. Click on Stop
10. Click on Create
Creating an IVEX from an uploaded file
1. Navigate to the IVEX page
2. Click on Add
3. Give your new IVEX a title
4. Enter which day you'd like the message to be sent out
The message is sent out this many days after the driver was first onboarded/added to Ten5.
5. Enter the description of the IVEX (min. 20 characters required)
6. Type the time of day you'd like the IVEX to be sent out
7. Select From a file
8. Click on Browse & upload your file
This file can be either an audio message or a video.
9. Click on Create
10. You will see the message at the top that your IVEX was created
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