Broadcast examples for your fleet
Our hope is that broadcast messaging will enable your fleet to be more connected. The following list contains just a few possibilities, but it doesn't stop there.
Broadcast possibilities and scripts
A fleet's operations can be very complex, and changes might happen quite often. We hope that Ten5 will be your first stop to relay all pertinent operational updates to your drivers. Take a look at this example:
Hey there, this is ______, your fleet admin. I wanted to update you about a schedule change. Effective immediately, we have implemented a new delivery schedule to optimize our routes and improve efficiency. Please make sure to review the updated schedule on the company portal. Your assigned loads have been adjusted accordingly. If you have any questions or concerns, please reach out to me directly. I am available to assist you with any issues that may arise. Feel free to reply directly to this message, and both your dispatcher and I will receive any comments or concerns you might have. Thanks for all your hard work.
Fleet announcements & updates
As changes occur, or important updates are announced, try sending a broadcast to update your drivers on the new change. This is a great example:
Good morning, everyone! I hope you're all having a fantastic day out on the road. I wanted to take a moment to celebrate a milestone together. Our fleet has successfully completed 1 million miles without any major accidents or incidents. This remarkable achievement speaks volumes about your professionalism, dedication, and commitment to safety. Keep up the excellent work! Remember, safety is our top priority, so stay vigilant and keep those wheels turning smoothly. As always, I am here to support you. If you need any assistance, just send me a message through the Ten5 app. Thank you for being a valuable part of our team!
You can send out messages filled with gratitude and encouragement:
Hey there, ______ group! I wanted to send out a quick message to remind each one of you how incredible you are. Day in and day out, rain or shine, you navigate those highways and byways with skill and determination. You're the backbone of our operations, and your efforts don't go unnoticed. I know the road can be challenging at times, but always remember the difference you make in delivering goods and keeping our economy moving. Take pride in what you do, stay positive, and never hesitate to reach out if you need anything. I'm here to support you every step of the way. Send me a message on here if you require any assistance. Keep up the phenomenal work, and keep those engines roaring!
What is a broadcast?
In Ten5, a broadcast is a recorded message sent to one or multiple drivers. Both fleet admins and managers can send broadcasts, but there are some differences. Types of broadcasts & who can send them Fleet-wide broadcast A recorded message sent to ...
How do I send a broadcast?
Sending a broadcast is simple. You'll select your audience, record your message, and hit send! Broadcasts can be sent to three types of audiences: either the entire fleet, a group (or multiple groups), or individual drivers. Here are three guides to ...
View fleet reports of Ten5
This data-driven page allows you to monitor how Ten5 is being used. In turn, you can ensure your fleet dispatchers offer quick response & resolution to driver needs. Reports are only available to fleet admin accounts. The Reports page The reports ...
Understanding messaging in Ten5
Messages are the building blocks of Ten5. All messages are voice messages which allow drivers to communicate hands free. Message types Urgent The Urgent messages are used for matters such as a flat tire, an accident, or anything else a driver might ...
What are Interactive Voice Experience messages?
IVEX, or Interactive Voice Experience, messages are preplanned and scheduled. There are two types of IVEX messages: Onboarding IVEX and Scheduled IVEXs. With our Interactive Voice Experience tool, fleets send safety reminders, onboard new drivers, ...